Build your survey
Type a prompt — "Create a 3-question post-stay survey for a boutique hotel" — and Feedal builds it instantly. Or use the drag-and-drop builder for full control. Either way, you're live in minutes.
Built for Hospitality
Collect Feedback. Understand Guests. Elevate Every Stay.
Place a QR code at check-out, in the room, or on the table and let AI build your guest survey — or design it yourself. Either way, Feedal analyses every response and tells you exactly what it means, property by property.
Built for your work
One platform. Five hospitality roles who rely on it.
Whether you're running post-stay surveys, tracking service issues, improving the menu, or proving ROI on repeat bookings — Feedal does the analysis so your team can focus on the guest, not spreadsheets.
🏨 For General Managers & Owners
Know which properties need attention before review sites do.
You can't read every guest review across every property. Feedal's AI reads them all and tells you what's actually happening — which properties are struggling, what themes are growing, and what needs a decision this week.
- Weekly digest to email
- At-risk stays flagged
- No dashboard-checking
🍽️ For F&B & Kitchen Teams
Serve what guests actually want. Not what's loudest in one email.
Feedal surfaces dining feedback, menu requests, and service timing issues automatically — ranked by volume, urgency, and how many guests mentioned it. Your menu changes become defensible data, not gut feel.
- Auto-clustered feedback
- Timing issues flagged
- Ranked by impact
🛎️ For Guest Experience Teams
Catch service issues before they hit TripAdvisor.
Feedal detects service-quality language in every response the moment it arrives — and routes it to the right team automatically via Slack. Stop finding out about an unhappy guest from a public review.
- Instant Slack alerts
- Loyalty-tier priority
- Recommended actions
📣 For Marketing & Revenue Teams
Understand what actually drives repeat bookings.
Stop guessing which changes or offers improved guest satisfaction. Feedal tracks sentiment across every property and shows you exactly what's driving bookings up — or down — in plain English.
- Sentiment by property
- Real guest language
- Board-ready reports
🏢 For Multi-Property Groups
See every property's feedback in one place.
Run feedback programmes across every hotel, resort, or restaurant in your group from one Feedal account. Property-branded forms carry each location's identity. AI does the analysis. You deliver a group report that looks like a research team built it.
- Multi-property workspaces
- Property-branded forms
- Unified reporting
How it works
Three steps. That's genuinely it.
Print your QR code, place it in the room or at the table, and get AI-powered analysis automatically — across every property, no spreadsheets, no manual reading.
Collect from every property
One QR code, placed in rooms, at tables, or on the check-out receipt. Every property feeds into one unified dashboard so you can compare guest experience side by side.
Get AI insights instantly
Feedal's AI reads every response — guest satisfaction, service issues, dining feedback, sentiment — and tells you exactly what to act on, property by property. No pivot tables. No analyst.
Features
Everything hospitality teams need. Nothing they don't.
A complete feedback platform — guest satisfaction, service alerts, dining feedback, and real-time monitoring — powerful enough to run a group, simple enough for a single property.
Post-stay surveys with AI analysis built in
Run QR-code guest surveys at check-out or in the room, track satisfaction over time, and let Feedal's AI explain exactly what's driving each change — property by property, in plain English.
Try post-stay survey template →AI-powered service alerts
Feedal's AI identifies the language patterns that appear in complaints about service quality — housekeeping misses, long waits, noise — and alerts the right team immediately, before it becomes a public review.
Try guest experience survey →Dining feedback that drives real menu decisions
Feedal clusters dining feedback, menu requests, and service timing issues automatically — ranked by volume and urgency, broken down by property. Your next menu update becomes obvious without reading a single response.
Try dining feedback template →Real-time alerts to Slack, email, and Teams
Set smart alert rules that fire the moment a keyword appears, sentiment drops, or a guest shows a service pattern. Alerts land in the tools your team already uses — with full context, no dashboard needed.
Explore real-time monitoring →Works with your PMS and booking tools
- Opera PMS
- Cloudbeds
- Booking.com
- OpenTable
- Slack
- Notion
- + 6 more →
Booking.com 
Slack 
WhatsApp 
Notion Hospitality templates
Not sure where to start?
Pick a free hospitality template and have your first survey live in minutes.
For GMs & guest experience teams
Post-stay guest satisfaction survey
A quick QR-code survey for check-out or the room. Track satisfaction per property, per week, with AI analysis.
Use template →For F&B & kitchen teams
Dining & F&B feedback survey
Capture the real reason a meal fell flat. Timing and quality complaints flagged automatically by outlet.
Use template →For guest experience teams
Check-in & check-out experience survey
Arrival and departure feedback — clustered and ranked by AI so you know exactly where the friction is.
Use template →For marketing & events teams
Event & banquet feedback survey
Sent after a wedding, conference, or event — catches venue and service friction while it's still fresh.
Use template → Real people. Real results.
They stopped guessing. You can too.
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We went from spending four hours a week reading NPS responses to four minutes reviewing Feedal's AI summary. The churn risk detection alone saved us two enterprise accounts in the first month.
Mike alviza
Head of Product
Free forever plan available You're one QR code away
You're one QR code away
from knowing what guests actually think.
Most properties spend weeks collecting feedback and still don't know what to do with it. With Feedal, you'll know by tonight.
Build your first survey → FAQ
Good questions.
Straight answers.
Can I collect guest feedback with a QR code in the room? +
Yes. Feedal generates a QR code for any survey — place it on the nightstand, at the table, or on the check-out receipt. Guests scan it with their phone camera and the response goes straight into your dashboard, tagged to that room or property.
Can I compare feedback across multiple properties? +
Yes. Every response is tagged by property, so you can compare guest satisfaction, service complaints, and dining feedback property by property or roll them up into a single group view. Feedal's AI is calibrated for the hospitality feedback lifecycle — post-stay surveys, dining feedback, and check-in/check-out experience.
Does Feedal integrate with our PMS or booking platform? +
Yes. Feedal works alongside Opera PMS, Cloudbeds, Booking.com, and OpenTable — either by triggering a survey after check-out or via webhook after a reservation. Full REST API access is available on paid plans for deeper PMS integrations.
How does Feedal help avoid bad reviews on TripAdvisor or Google? +
Feedal detects service-quality language in feedback the moment it appears — before a guest leaves a public review. High-risk responses are flagged and routed to the right team via Slack or email, including the room number and a recommended action, so you can resolve the issue while the guest is still on-site.
Can I build a survey using AI prompts? +
Yes — just describe what you need in plain English, like "a 3-question post-stay survey for a boutique hotel", and Feedal builds the form instantly. You can then edit, reorder, or customise it with the drag-and-drop builder. No code required.
Is there a free plan for a single property? +
Yes. Feedal's free plan includes form building, 20+ templates, AI-powered analysis, and real-time monitoring — enough for a single property to run its first guest survey and see AI insights before committing to a paid plan. No credit card required to start.