Customisable Templates

Stop building forms from scratch.
Start from proven.

10+ professionally designed feedback form templates — NPS surveys, CSAT, product feedback, employee engagement, event forms, and more. Customise every field, colour, and logo. Go live in minutes, not days.

Browse templates — free → See all templates ↓
  • 10+ templates, ready to customise
  • Every template is AI-analysis ready
  • No code needed — live in under 5 minutes
✦ How it works

From template to live form in under five minutes.

No design skills. No developer. No blank canvas. Pick a template, make it yours, and publish — Feedal handles the rest from collection through to AI-powered analysis.

  1. Pick your template
    Browse 10+ templates built for every common feedback scenario — NPS, CSAT, product feedback, event surveys, employee engagement, exit surveys, and more. Each is optimised for response rates and AI analysis quality.
  2. Customise to match your brand
    Change colours, fonts, logos, question wording, and form structure in the visual editor — no code required. Add your own questions, reorder existing ones, or apply conditional logic to personalise the experience per respondent.
  3. Publish in one click
    Share a link, embed on your site, push to Shopify or WordPress, drop a QR code on packaging, or send via email campaign. Your form is live across every channel instantly — no redeploy needed.
  4. AI analyses every response
    Every response collected through your template is automatically analysed — sentiment scored, topics clustered, churn risk flagged. You get a plain-English summary with recommended actions, not a spreadsheet to interpret.
✦ Template library

22 templates built for every feedback scenario.

Every template is professionally designed for maximum response rates and built to produce high-quality data for AI analysis. Customise any of them in minutes — or save your own.

Customer Satisfaction (CSAT)

Measure satisfaction after a purchase, interaction, or support resolution. Five-star rating with open-text for richer context at every touchpoint.

Net Promoter Score (NPS)

The industry-standard NPS survey. Measure customer loyalty with the 0–10 scale and an open-text follow-up to capture the reason behind the score.

Contact Us

A clean, professional contact form. Collects name, email, topic category, and message — ready to embed on any site or send as a shareable link.

Event Registration

Collect attendee information for any event — conferences, webinars, workshops. Captures name, email, ticket type, and accessibility requirements.

Job Application

Streamline your hiring pipeline. Collects applicant details, the role applied for, experience level, and a cover note — ready to route into your ATS.

Website Feedback

Understand how visitors experience your website. Checks task completion, ease of navigation, and what they were looking for — great for UX and CRO teams.

Churn Exit Survey

Find out exactly why customers cancel before they're gone. Captures the primary reason, alternatives considered, and what would bring them back.

Post-Purchase Feedback

Trigger after an order to capture delivery experience, product satisfaction, and repurchase intent. Built for Shopify and e-commerce workflows.

Product Feedback

Gather structured user opinions on new features, identify usability issues, and collect feature requests to inform product development decisions.

✦ Full customisation

Templates are the starting point. Your brand is the finish.

Every template is a fully editable starting point — not a locked layout. Change any question, apply your brand colours, upload your logo, add conditional logic, and save as your own reusable template. No design skills or code required.

  • Brand colours and fonts
  • Custom logo upload
  • Question wording edits
  • Add or remove questions
  • Reorder and restructure
  • Conditional logic on any field
  • Custom thank-you page
  • White-label — remove all Feedal branding
  • Save as your own reusable template
  • Multiple question types supported
✦ Who uses it

A template for every team, every feedback moment.

Whether you need to measure customer loyalty, improve your product, understand why customers churn, or run a post-event survey — there's a Feedal template designed for exactly that scenario.

Customer success teams

Deploy NPS and CSAT templates at every customer milestone — onboarding completion, quarterly check-ins, post-support resolution. Feedal's AI flags at-risk responses automatically so your CS team acts before customers churn.

Product teams

Use the Product Feedback and Onboarding Experience templates to capture structured user input at every stage of the product lifecycle. AI clusters feature requests and usability issues automatically — no manual tagging.

E-commerce and retail

Attach Post-Purchase templates to Shopify order confirmations or delivery notifications. Capture fulfilment quality, product satisfaction, and repurchase intent automatically — and let AI surface patterns before they hit your reviews.

Event and education teams

Run the Event & Webinar template after every session. Measure speaker quality, content relevance, and event NPS. AI identifies what drove scores up or down across cohorts — so the next event is always better than the last.

Comparison

Other tools give you blank forms. Feedal gives you a head start.

Templates are only useful if they're built for the right outcomes and connected to real analysis. Here's how Feedal compares.

Feature
Others
Feedal
Pre-built feedback form templates
Basic, limited variety
✓ 10+ purpose-built
Full brand customisation — colours, logo, fonts
Paid plans only
✓
White-label — remove all platform branding
✗
✓
Conditional logic on any question
Limited
✓
AI sentiment analysis on every response
✗
✓
Churn exit and win-back template
✗
✓
Save customised templates for reuse
Enterprise only
✓
Publish via link, embed, QR, email, Shopify
Link and embed only
✓
Plain-English AI summary on every form
✗
✓
Templates optimised for AI analysis quality
✗
✓
Start free — no credit card →
✦ Works best with

Templates are the start. The full platform does the rest.

Dynamic Form Builder

Want to build from scratch instead? The Dynamic Form Builder gives you full control — AI-suggested questions, logic branching, and every question type — starting from a blank canvas.

Explore Form Builder →

AI-Powered Analysis

Every template response is automatically analysed — sentiment scored, topics clustered, churn risk flagged. Templates are designed to maximise the quality of AI analysis output.

Explore AI Analysis →

White-Labeled Forms

Take template customisation to the next level. Remove all Feedal branding, add your domain, and deliver a fully on-brand form experience that feels native to your product.

Explore White-Label →

Integrations

Publish your template anywhere — Shopify, WordPress, Wix — and route responses automatically to Slack, Jira, or Teams. Set up once and let everything run on autopilot.

Explore Integrations →

Analytics

Template responses feed directly into your analytics dashboard. Track NPS trends, CSAT scores, and sentiment shifts over time — all in one place, all automatically.

Explore Analytics →

Real-Time Monitoring

The moment a template response arrives, Feedal analyses it. Real-time monitoring ensures critical signals — churn risk, urgent complaints — reach your team before patterns develop.

Explore Real-Time Monitoring →

Trusted By Teams Who Care About Feedback

  • Sarah Chen avatar

    We used to spend hours reading through customer feedback manually. Feedal's AI analysis cuts that down to minutes. The sentiment tracking helped us identify a product issue before it became a bigger problem.

    Sarah Chen

    Product Manager

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FAQ

Questions about templates.

Everything you need to know before you launch.

How many templates does Feedal offer? +
Feedal currently offers 10+ professionally designed templates covering NPS surveys, CSAT forms, product feedback, employee engagement, event and webinar feedback, onboarding surveys, churn exit surveys, post-purchase feedback, support satisfaction, and website visitor feedback. New templates are added regularly based on customer demand.
Can I customise a template to match my brand? +
Yes — every template is fully customisable. You can change colours, fonts, logos, question wording, question order, and form structure. All changes are made in a live visual editor with no code required. White-label options let you remove all Feedal branding entirely and use your own domain.
Do templates work with Feedal's AI analysis? +
Yes. Every response collected through a Feedal template is automatically analysed by the same AI engine — sentiment scoring, topic clustering, urgency detection, churn risk flagging, and plain-English summaries. Templates are specifically designed with question structures that maximise the quality of AI analysis output.
Can I add my own questions to a template? +
Absolutely. Templates are starting points, not constraints. You can add, remove, reorder, or replace any question. Feedal's form builder supports multiple question types — NPS scale, rating, multiple choice, open text, dropdown, date picker, and more. Conditional logic lets you show or hide questions based on previous answers.
How quickly can I launch a form from a template? +
Most teams are live in under five minutes. Pick a template, customise the branding and question wording, copy your embed code or shareable link, and you're done. No developer required. For teams with existing brand guidelines, the visual editor makes colour and logo updates instant.
Can I save my own customised template for reuse? +
Yes. Once you've customised a template, you can save it as your own reusable template in your Feedal account. This is especially useful for agencies and teams that run the same survey types across multiple clients or projects — build once, reuse everywhere.